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X-Mag Customer Privacy Policy

[Last updated: March 1st, 2024]

Your privacy is important. X-Mag Group’s Privacy Policy outlines how we use personal information that we collect from you when you access or use our websites. This Privacy Policy does not apply to personal information that we collect offline, except where we expressly refer to this Privacy Policy in supplemental privacy notices.

This Privacy Policy explains how we collect, use, and disclose the personal data you share with us when using our websites. We use your Personal Information only to provide and improve our service. By interacting with us, submitting information to us, or signing up for any promotions or services offered by us, you agree and consent to us, our related corporations and affiliates, (collectively referred to herein as “X-Mag”, “us”, “we” or “our”), as well as our respective representatives, subcontractors, and third party data processors collecting, using and disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to X-Mag’s authorized service providers and relevant third parties in the manner set forth in this Privacy Policy. 

Collection of Personal Information

You may choose to give us personal information directly when you interact with our website, including your first and last name, email address, phone number, social media account information, and contact preference. The information we collect depends on interactions with X-Mag and the choices you make, such as:

•  Newsletter and Blog subscription;

•  Submitting job applications;

•  Request customer services;

•  Request marketing communication and preferences.

X-Mag Group also collects information automatically through third-party providers (known as cookies) when you visit our website. The information we collect may include such details as your device identifiers, time and location, browser type and version, IP address, subscription information.

Uses of Personal Information 

X-Mag Group uses the personal information we collect for the purpose of improving our service and interactive experiences. In particular, the purpose of use includes these following:

•  Analyzing and managing websites content, improve user experience, product, web designs, and services;

•  Administering and processing job applications;

•  Delivering and managing relevant blog contents, newsletters, and other communications;

•  Solve customer service request upon individual’s request, provide support and communicate with customers;

•  Sending important notices to the customer such as changes of terms, conditions, and policies;

•  Analyzing and managing marketing research and customer satisfaction;

•  Monitoring and protecting business and legal interests.

You have the option to modify your preferences at any time, you can always contact X-Mag using the Contact Information section below. 

Cookies, and other Technologies 

As mentioned above, X-Mag uses third party products to collect information, such as cookies and web beacons. 

A cookie (known as an HTTP cookie) is a piece of data sent from a website to your browser. It stores in your computer, which consists of information and records the user’s browsing activity.

These technologies collect specific data from your browser, such as your IP address, MAC address, browsing behavior, etc. The purpose of using cookies is to help X-Mag serve you with more precise information better. It allows us to improve user experiences and enhance website designs with personalized features. 

You may receive notifications from your browser when you receive certain types of cookies. You have the option to decide if you want to accept or decline the use of cookies. You can manage or restrict cookies by using your browser setting.

Google Analytics

Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of this site, to prepare reports on its activities and share them with other Google services.

Google may use the data collected to contextualize and personalize the ads of its own advertising network.

Personal data collected: Cookie and Usage Data. Place of processing: USA. Find Google's privacy policy here.

Your Privacy Rights 

You may change, modify, or remove any personal information we have on file under applicable law. Under some circumstances, we may not be able to process your request. In order to change any information, X-Mag Group may ask you to provide additional personal identity information. To exercise your privacy protection rights, you may contact us using the Contact Information section below.

Updates to X-Mag Privacy Policy

X-Mag Group may update and modify this Privacy Statement from time to time by updating this page. You agree to be bound by the prevailing terms of the Privacy Policy.

Contact Information

If you have any questions about our Policy, please contact X-Mag Group at sales@x-magnet.com

Hangzhou X-Mag Inc © 2024

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